> ## Documentation Index
> Fetch the complete documentation index at: https://docs.elevate.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Checklists

> Observable statements used to evaluate Delivery, Skills, and Behaviors—how checklists standardise manager judgment and reduce bias.

Checklists are **observable statements** managers use to evaluate performance across [Delivery](/framework/performance-dimensions#delivery), [Skills](/framework/performance-dimensions#skills), and [Behaviors](/framework/performance-dimensions#behaviors). They sit inside [Scorecards](/framework/scorecards) and make reviews comparable and defensible.

## Why we use checklists

Managers are inconsistent when asked to “rate performance” in the abstract. Checklists force consistency by prompting evaluation against **observable** criteria.

This:

* **Reduces bias** — Same prompts for everyone; less subjective interpretation
* **Improves [calibration](/process/calibration) quality** — Structured data is easier to check and compare
* **Creates defensible [outcomes](/process/outcomes)** — Decisions can be traced to evidence and criteria
* **Improves adoption** — Less ambiguity; managers know what to assess

## What checklists look like

Each [performance dimension](/framework/performance-dimensions) is evaluated using checklists of observable statements. Your organisation defines the exact wording; People Protocol provides the structure.

### Delivery (illustrative)

* Delivered agreed outcomes within the quarter
* Work was completed with minimal rework required
* Dependencies were managed proactively
* Execution quality met expected standards

### Skills (illustrative)

* Demonstrates role-required technical or functional competence
* Handles complexity appropriate to seniority
* Makes sound decisions with limited oversight
* Improves capability over time

### Behaviors (illustrative)

* Communicates clearly and early
* Demonstrates ownership and accountability
* Collaborates effectively across stakeholders
* Raises risks early and proposes solutions

## How they are used in the platform

* [Connectors](/platform/connectors-and-evidence) and [AI](/platform/ai-assist) surface [evidence](/platform/connectors-and-evidence) that supports checklist evaluation
* [Scorecards](/framework/scorecards) combine Delivery, Skills, and Behaviors checklists into one review
* Results are compared to the [Talent Bar](/framework/talent-bar) to derive [grades](/framework/performance-grades) and [outcomes](/process/outcomes)

Checklists are completed in **Step 1** of the [Quarterly Cycle](/process/quarterly-cycle) by [Managers](/process/roles-and-ownership#managers).