> ## Documentation Index
> Fetch the complete documentation index at: https://docs.elevate.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Delivery + Skills + Behaviors

> Why People Protocol measures all three dimensions—and why that produces organisational intelligence, not just ratings.

People Protocol measures performance across **three dimensions**: [Delivery](/framework/performance-dimensions#delivery), [Skills](/framework/performance-dimensions#skills), and [Behaviors](/framework/performance-dimensions#behaviors).

Doing all three does more than surface A-players.

## What each dimension gives you

* **Delivery** — What outcomes were achieved. Surfaces who is executing and who is not.
* **Skills** — What the person can reliably do. Surfaces capability, growth, and complexity handled.
* **Behaviors** — How work gets done. We use **Behaviors** (observable, measurable, coachable), not “Culture”.

## Why all three matter

Measuring only one dimension distorts decisions:

* **Delivery only** — Rewards “results at any cost”; ignores how work is done and whether it’s sustainable or replicable.
* **Skills only** — Rewards potential without accountability for outcomes.
* **Behaviors only** — Rewards “how” without “what” — effort without impact.

Together, the three dimensions show:

* **Where future talent is** — High skills + strong behaviors, even before peak delivery
* **Where to build capability** — Skills gaps
* **Where execution is failing** — Delivery gaps despite strong skills
* **Where risk is** — Behavioral gaps (chaos, poor collaboration, unreliable follow-through)

That turns performance into **organisational intelligence**, not just individual ratings.

## How the platform uses it

* [Checklists](/framework/checklists) and [scorecards](/framework/scorecards) are built around Delivery, Skills, and Behaviors
* The [Talent Bar](/framework/talent-bar) defines minimum expectations for each dimension by seniority
* [Connectors](/platform/connectors-and-evidence) and [AI](/platform/ai-assist) pull evidence that maps to all three

See [Performance dimensions](/framework/performance-dimensions) for definitions and examples, and [Behaviors](/framework/performance-dimensions#behaviors) for why we use that term instead of “Culture”.