> ## Documentation Index
> Fetch the complete documentation index at: https://docs.elevate.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Process Overview

> The quarterly performance process—reviews, calibration, and delivery of results—and how it connects the philosophy and framework.

The performance process runs **every quarter**. It turns the [Framework](/framework/overview) ([scorecards](/framework/scorecards), [Talent Bar](/framework/talent-bar), [grades](/framework/performance-grades)) into **decisions and [outcomes](/process/outcomes)** that support our [Talent Philosophy](/philosophy/talent-philosophy).

## Why quarterly

A quarterly cadence ensures:

* **Fast recognition** of strong performance
* **Fast correction** of underperformance
* **Credible, consistent** outcomes—not a once-a-year surprise

## The three steps

| Step                                       | Owner                                                             | What happens                                                                                                                                                        |
| ------------------------------------------ | ----------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **1. Performance reviews**                 | [Managers](/process/roles-and-ownership#managers)                 | Complete [Scorecards](/framework/scorecards) based on observable [evidence](/platform/connectors-and-evidence)                                                      |
| **2. Grade calculation & calibration**     | [Performance Team](/process/roles-and-ownership#performance-team) | Calculate [grades](/framework/performance-grades), run [Calibration](/process/calibration), [leadership](/process/roles-and-ownership#ceo--top-management) approval |
| **3. Announce results & deliver feedback** | [Managers](/process/roles-and-ownership#managers)                 | Communicate [outcomes](/process/outcomes), one-to-ones, next steps (comp, promotion, PIP, etc.)                                                                     |

## How it connects

* **[Philosophy](/philosophy/talent-philosophy)** → We are [A-player](/philosophy/high-performance-model) centric; we want performance to have real [consequences](/process/outcomes). The process is how we operationalise that.
* **[Framework](/framework/overview)** → [Scorecards](/framework/scorecards), [Talent Bar](/framework/talent-bar), and [Performance Grades](/framework/performance-grades) are the inputs and outputs of each cycle.
* **Process** → [Quarterly Cycle](/process/quarterly-cycle) defines the timeline; [Calibration](/process/calibration) ensures consistency; [Roles and ownership](/process/roles-and-ownership) define who does what; [Outcomes](/process/outcomes) are what change as a result.

For the detailed timeline and outputs of each step, see [Quarterly Cycle](/process/quarterly-cycle).