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Performance grades are the final outcome of the Framework: they summarise how someone performed relative to the Talent Bar across Skills, Delivery, and Behaviors.

Grade logic (conceptual)

Grades are derived from Scorecards compared to the Talent Bar. The system distinguishes:
GradeMeaning
A-playerSignificantly exceeds expectations in most dimensions
Above barMeets expectations or slightly exceeds in some areas
UnderperformerBelow expectations in at least one meaningful area

Example interpretation

Conceptual examples:
  • Alice — Exceeds expectations across almost all dimensions → A-player. Typical outcomes: accelerate promotion, meaningful comp increase, equity, larger scope.
  • Chris — Roughly in line with expectations across dimensions → Above bar. Typical outcomes: development focus, coaching, targeted growth plans.
  • Mary — Meets the bar in most areas but fails one dimension (e.g. a critical behavior or a core skill) → Underperformer. Typical outcomes: PIP, role/scope change, or exit if the gap cannot be closed.
Key point
A single critical gap can be enough to justify an underperformer classification, even if other areas are acceptable. The system does not average out serious shortfalls in one dimension.

How grades are produced

  1. Managers complete scorecards (Step 1 of the Quarterly Cycle).
  2. Performance Team calculates grades from scorecards vs. Talent Bar and runs Calibration (Step 2).
  3. Leadership reviews and approves final grades.
  4. Managers deliver feedback and outcomes to employees (Step 3).
Grades directly influence Outcomes: promotions, salary, equity, PIPs, and exits.