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The Performance Framework is how we turn talent philosophy into measurable, comparable, and actionable outcomes.

What the framework does

The framework:

Core components

ComponentPurpose
Performance DimensionsWhat we measure: Skills, Delivery, Behaviors
ChecklistsObservable statements for Delivery, Skills, Behaviors
ScorecardsHow we evaluate: checklists, observable evidence, standardised scoring
Talent BarMinimum expectations by seniority per dimension
Performance GradesFinal outcome: A-player, above bar, or underperformer

How they connect

  1. Managers complete Scorecards using observable evidence for each dimension.
  2. Scores are compared to the Talent Bar for the person’s seniority.
  3. Grades are derived from that comparison (see Performance Grades).
  4. Calibration checks distribution and outliers before results are final.

Why it works

  • Science, not art — Performance is broken into parts and scored in a standard way. Less room for bias; outcomes are explainable.
  • Consistent expectations — The Talent Bar removes ambiguity across managers.
  • Defensible outcomes — Promotions, comp, PIPs, and exits can be tied to evidence and criteria.
The framework is used in the Quarterly Process: reviews → calibration → delivery of outcomes.